du81 Privacy Policy
This policy clearly explains how du81 handles and protects your personal information.
Introduction
du81 is a platform built for Myanmar players, and we take the privacy of all users very seriously. This Privacy Policy explains in detail how personal information collected through the du81 platform is gathered, used, shared, and how your rights are protected.
This policy applies to the du81 website, mobile app, and all related services. By using du81 services, you are considered to have accepted the terms of this policy. If you have any questions about this policy, please contact us at [email protected].
Last Updated: 1 November 2026
1 Types of Information We Collect
du81 collects only the personal information from players that is necessary to provide our services. This information is collected to improve the smooth operation of the platform and to ensure player security.
1.1 Information You Provide Directly
- Name and date of birth
- Email address
- Phone number (collected at verification)
- Account login details (username, password hash)
- Payment information (related to KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers)
1.2 Automatically collected information
- IP address and network usage logs
- Browser type and version
- Pages viewed, time spent, and links clicked
- Information collected from cookies and similar tracking technologies
- Gaming history and usage patterns
1.3 Information received from third parties
Some information may be received from banks and payment service companies involved in payment verification processes. Any such information will also be handled in accordance with this policy.
2 How We Use Your Information
du81 uses the information collected only for the following purposes—
- To create and manage your account
- To process deposits and withdrawals smoothly
- To verify that players are of legal age (21+)
- To maintain platform security and prevent fraud
- To send important service-related notifications
- To carry out analysis that helps improve our services
- To provide Responsible Gaming guidance
- To meet legal obligations
du81 will not sell or rent a player's personal information to third parties for targeted advertising without their consent.
3 Cookies and Tracking Technologies
The du81 website uses cookies to keep the platform running and to improve the user experience. A cookie is a small data file stored in your browser that helps us serve you more effectively when you return to the platform.
3.1 Types of cookies used
- Essential cookies — For account login, session management, and security functions
- Performance cookies — To analyse how players use the platform
- Functional cookies — To remember language settings and each player's personal preferences
3.2 Opting out of cookies
Most cookies can be disabled through your browser settings. Please note, however, that disabling essential cookies may cause some platform features to stop working correctly.
4 Sharing and Disclosure of Information
du81 will keep player personal information confidential wherever possible. However, it may be shared with a limited number of third parties in the following situations—
4.1 Service providers
Information is shared only as needed with companies that handle payment processing, IT security checks, and service support. Those companies are also required to follow data protection practices that align with du81's privacy policy.
4.2 Legal requests
Personal information may be shared with relevant authorities if required by law or upon receipt of a valid legal order.
4.3 Business changes
If there is a significant change to the way du81 operates, players will be notified in advance about how their personal information will continue to be handled.
5 Data Security Measures
du81 maintains technical and organisational safeguards to protect players' personal information—
- Data transfer protection through SSL (Secure Socket Layer) encryption
- Strong access controls on servers where data is stored
- Regular security audits to identify vulnerabilities
- Staff training on how to handle personal information
- Two-Factor Authentication option for account login
Despite these measures, we honestly acknowledge that no data transmission or storage on the internet can be guaranteed 100% secure. While du81 works to remain a trustworthy and secure platform, players must also take care to protect their own account credentials.
6 Data Retention Period
du81 will retain personal information only for as long as is necessary to provide the service and to fulfil any legal obligations.
- While your account is active — all personal data required to provide our services
- After your account is closed — for the duration required by legal obligations and financial record-keeping regulations
- After that period — your personal data will be securely deleted
7 Players' Rights
Each user of the du81 platform has the following rights regarding their personal data—
7.1 Right of Access
You may request to see what personal data du81 holds about you and are entitled to receive a copy of that data.
7.2 Right of Rectification
You may request correction of any personal data that is inaccurate or incomplete. Contact [email protected] to request a correction.
7.3 Right to Request Deletion
You may request deletion of personal data that is no longer necessary for the purpose it was collected and is no longer tied to any legal obligation. Please note that data we are legally required to retain may be exempt from deletion.
7.4 Right to Object
You have the right to object to certain processing of your personal data, particularly where that data is being processed for marketing purposes—
To exercise any of the rights above, contact [email protected]. Requests will be handled within a reasonable timeframe, and please note that additional identity verification may be required.
8 Protection of Minors' Personal Data
The du81 platform is intended for players aged 21 and above only. du81 does not knowingly collect personal data from anyone under 21, and if such data is received unintentionally, it will be deleted immediately. If you become aware that anyone under 21 is using the du81 platform, please notify us at [email protected] right away.
9 Third-Party Links
The du81 platform may contain links to third-party websites or services. du81 is not responsible for the privacy practices of those external sites, and we recommend that players review the privacy policies of those sites directly.
10 Policy Updates
du81 may update this Privacy Policy from time to time, and any changes will be reflected on this page. If the changes are significant, players will be notified in advance by email or via an announcement on the platform.
Continuing to use du81 after any update takes effect will be considered acceptance of the revised policy. We therefore encourage you to check this policy regularly.
11 Contact Us
For any questions regarding this Privacy Policy, you can reach the du81 support team—
- Email: [email protected]
- Live Chat: Contact us directly via Live Chat, available 24/7 in Myanmar language
Privacy-related requests received through any contact channel will be handled within a reasonable timeframe. Please note that identity verification may be required during the process.